You can consult all the pages of the www.mitwitoffice.com site , to which the Operate site is also linked (hereinafter together » the Site « ) without having to reveal your identity or any other personal information about yourself.
Nevertheless, in order to allow you to use certain functions or services of our Site ( » the Services « ), we need to collect personal information about you.
The Services include
Transparency, protection and confidentiality of the data we collect about you are essential and at the heart of our concerns.
With the entry into force of European Regulation 2016/679 of April 27, 2016 applicable from May 25, 2018 ( » the European Regulation « ), these commitments to confidentiality and transparency have found a new echo in our concerns and we hope that this privacy policy faithfully reflects this state of mind.
In accordance with current regulations applicable to the processing of personal data, namely the French Data Protection Act of January 6, 1978 as amended and the European Regulation, we hereby provide you with the legal information required.
We use your personal data to provide, support and personalize our Services.
For the first use of the Operate service, you must create your conditions of connection or use of the Service by providing us with your first and last name, e-mail address, telephone number and company name. You will then be able to connect to the Service with the personal identifier and password you have created. If you are already a MITWIT OFFICE customer, you can log in using your customer number and e-mail address.
To use our contact request service, you will be asked to provide your first and last name, e-mail address, city, telephone number and company name.
These data, i.e.: your login, your e-mail address, your first and last name, your telephone number, your customer number constitute the personal data that we process within the meaning of the European Regulation and are essential for the use of our Services.
In view of its legal obligations under national and European anti-money laundering legislation, MITWIT OFFICE is required to identify its customers and their beneficiaries. Accordingly, we will request certain information and documents concerning the Customer and/or consult the appropriate databases for this purpose. Such information and documents, which we may request and/or obtain from a third party, may include proof of the origin of funds, initially and subsequently from time to time during our relationship with the Customer. The sources required for such verification may include documentation we request from you and/or from online sources. We will retain relevant personal information as set out above for a minimum of 5 years from the date of our last exchange with the Customer in compliance with our obligations under the EU General Data Protection Regulation or similar legislation worldwide, or for such longer period as may be required by our regulatory obligations or professional liability obligations. At the end of this period, we may destroy these files without further notice or liability.
The processing of your personal data is intended to enable you to use our Services and benefit from their functionalities free of charge.
This processing also enables us to identify you when you use our online booking service and to be able to reply to you and/or contact you again when you make an inquiry via our « Express inquiry » section.
This processing also enables us to identify you and collect the necessary invoicing data when you book a meeting room online via our website https://mitwitoffice.com. All personal data concerning you that we collect as part of online payment for this Service is also subject to the present terms and conditions.
For each information field, we endeavor to indicate whether it is mandatory or optional. You always have the option of not providing us with information by choosing not to use the service or function for which the information is required. We will then not be able to offer you this service or function.
This data is kept for the duration of the contractual relationship with the MITWIT OFFICE group if you are a customer. The data is then kept for a further ten years for our archives and legal and administrative obligations.
In other cases, this data is kept for the duration of the Service, and then for a further two years.
The recipients or categories of recipients of personal data collected in this way are the employees of our business centers, including our IT and marketing departments.
Browsing data collected through the cookies and technologies described in article 7 may also be shared with the partners listed there.
In accordance with French and European legislation, and with your consent where required, we may use the data you provide via the Services to which you subscribe for the purposes of presenting our other or new services, sending you our newsletter, inviting you to events or any other communication likely to be of interest to you.
You may withdraw your consent to these mailings at any time by unchecking the relevant box in your account or by clicking on the unsubscribe link provided in each of our communications.
The personal data we collect through your use of our Services are stored in the European Union and are not passed on for processing to third parties other than those referred to in point 2. above.
By way of exception, when you accept our partners’ cookies (see article 7), or for the cookieless Google Ads signals, browsing data is transmitted to Google, Meta, LinkedIn and OpenAI. These companies or their processors may process it outside the European Union, in particular in the United States. These transfers are governed by the EU–US Data Privacy Framework where the recipient is certified under it, or otherwise by the European Commission’s standard contractual clauses.
However, your personal data may be handed over to an administrative authority or entity or to any other person in order to :
In such a case, we undertake to disclose only the personal data strictly required under French and European regulations.
We take all appropriate precautions to protect your personal information, whose confidentiality and security are essential to us.
We make every effort to protect this data with a level of security that complies with current standards and practices.
Thus, when you are connected to the Services, the secure « https » protocol is present on every page of the site where you are browsing.
In addition, each of our employees signs an IT and data confidentiality charter in which he or she undertakes to process only the data of individuals strictly related to his or her customer portfolio or assignments and position.
Finally, the data we collect is hosted, backed up and archived using secure hardware and protocols, regularly checked and monitored on a daily basis to guarantee the security of the information system.
Where provided for by French and European legislation, you have the right to obtain a copy of the personal data we hold about you (right of access). Before responding to your request, we may verify your identity and ask you to provide further information in order to respond to your request.
We will endeavour to respond to your request within a reasonable time and, in any event, within the time limits set by French and European legislation.
You also have the right to request the rectification or deletion of your personal data, or a restriction on its processing, or the right to object to its processing, or the right to the portability of your data. These rights are exercised within the framework and limits of the European Regulation.
Please note that we may keep certain information about you when French or European legislation requires us to do so or when we have a legitimate reason to do so. This is the case, for example, if we believe that you have committed fraud or violated our Terms of Use and we wish to prevent you from circumventing the rules applicable to the Site.
In addition, you agree to provide us with complete, accurate, valid and up-to-date information on our Site, for the use of our Services. We remind you that you can close your account or unsubscribe from our Services at any time. You also have the right to define instructions concerning the fate of your personal data after your death. To exercise your rights, please contact us as indicated in article 10 below.
Finally, the European Regulation allows you to lodge a complaint with the relevant supervisory authority, which in France is the CNIL, the Commission Nationale Informatique et Libertés, located at 3 Place de Fontenoy, TSA 80715, 75334 PARIS CEDEX 07.
When you visit the Site, cookies and similar technologies (local storage, pixels) may be stored on or read from your device. Some are necessary for the Site to work and do not require your consent. The others (audience measurement, advertising) are only used after you agree, service by service, through the “Cookie settings” panel. You can change or withdraw your consent at any time using the “Cookie settings” link at the bottom of every page. Your choice is kept for 6 months, after which you will be asked again.
Cookieless audience measurement
We measure traffic on the Site with Matomo, a tool hosted on our own servers and configured without cookies. These statistics, including the number of forms sent, are not shared with third parties.
Google Ads campaign measurement
To measure the effectiveness of our advertising campaigns, the Site uses Google’s consent mode (“Consent Mode”). If you have not accepted Google Ads, no Google Ads cookie is stored or read. Google nevertheless receives cookieless technical signals (page viewed, form submission, timestamp, information sent by your browser such as its type and IP address). Google states that it does not use these signals to identify you or to personalise advertising. It uses them to statistically estimate the number of conversions from our campaigns. This processing is based on our legitimate interest in measuring the effectiveness of our advertising spend. You can object to it by writing to us at the address given in article 10.
Advertising partners
If you accept them, the following services may store cookies and receive information about your browsing and about the requests you send from the Site, in order to measure and target our campaigns: Google (Google Ads, Google Analytics), Meta (Facebook, Instagram), LinkedIn and OpenAI (advertising in ChatGPT). Meta pixel events pass through a gateway hosted in the United States. For some processing operations, these partners act as independent data controllers: their own privacy policies apply (links available in the “Cookie settings” panel).
List of cookies
To find out more, see Legal information.
You are responsible for the confidentiality of the password you have chosen to create your account and access our Services. You undertake to keep this password secret and not to communicate it to anyone or to restrict its communication to persons employed by you and benefiting from our Services, such communication then being made under your entire responsibility.
Our Site may occasionally contain links to the websites of our partners or third-party companies. Please note that these websites have their own privacy policies and that we are not responsible for the use made by these sites of the information collected when you click on these links. We invite you to read the privacy policies of these sites before sending them your personal data.
We may change this privacy policy from time to time. When this is necessary, we will inform you and/or ask for your agreement. Please check this page regularly for any changes or updates to our privacy policy.
If you have any questions about this privacy policy or any requests relating to your personal data or cookies, you can contact us at dpo@mitwit.com or by sending a letter to the Data Controller’s address below.
| Data controller : MITWIT OFFICE 27 rue Maurice Flandin – 69003 Lyon, France RCS Lyon no. 345 250 153 Represented by its CEO, Mme Audrey Barbier-Litvak | Data Protection Officer : Mr Laurent Reynaud MITWIT OFFICE 27 rue Maurice Flandin 69003 Lyon, France |
